Associate Account Manager — Customer Growth & Sustainability

MAJC; New York (NY); Presencial; USD 88.000 - 109.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive medical, dental and vis​

401(k) with company match

Flexible PTO and holidays

Generous parental leave

Disability and life insurances

Wellness reimbursements

Cell phone and commuting stipends

Onsite snacks and catered lunch

Team events and awards

Descripción de la vacante

Bevi in New York is seeking an Associate Account Manager to support a growing direct-to-consumer customer base. You will be the main contact for a portfolio of accounts, focused on expansion, upgrades, and overall satisfaction.

You will collaborate with Sales, Operations, and Marketing to resolve customer needs, track activity in Salesforce, and help customers succeed with Bevi’s sustainable beverage platform.

Formación

• 1-2 years of experience in account management, customer success, or a client-facing role.
• Strong relationship-building and communication skills.
• Organized, proactive, and comfortable managing multiple priorities at once.
• Curious, eager to learn, and driven by helping customers succeed.
• Salesforce or CRM experience is a plus.
• Passion for sustainability and enthusiasm for Bevi’s mission.

Responsabilidades

• Manage a portfolio of customers, ensuring satisfaction and retention.
• Identify opportunities for upgrades, expansions, or new product adoption within existing accounts.
• Build relationships with key contacts and act as their go-to resource for Bevi product knowledge.
• Maintain regular touchpoints with customers through email, phone, and video check-ins.
• Track all account activity and renewal data in Salesforce with precision and accountability.
• Partner closely with Sales, Operations, and Marketing to resolve customer needs and identify growth opportunities.
• Participate in trainings and mentorship opportunities to build skills in consultative selling and customer success.

Conocimientos

Relationship building

Communication

Organization

Proactive

Curious learner

Customer success mindset

Sustainability passion

Herramientas

Salesforce CRM

Descripción del empleo

Bevi in New York is seeking an Associate Account Manager to support a growing direct-to-consumer customer base. You will be the main contact for a portfolio of accounts, focused on expansion, upgrades, and overall satisfaction.

You will collaborate with Sales, Operations, and Marketing to resolve customer needs, track activity in Salesforce, and help customers succeed with Bevi’s sustainable beverage platform.