Account Growth Specialist (B2B) - Upsell & Renewals

Colonial Group; Duncan (SC); On-site; USD 42,000 - 65,000; Full time

Job summary

Colonial Group is seeking an Account Manager to identify and develop new product opportunities within the existing customer base. You will prospect, present programs, and meet sales quotas while strengthening relationships for sustained revenue.

This role emphasizes renewals, cross-sell opportunities, and close coordination with Sales and Operations. The ideal candidate understands B2B sales, values customer service, and can lift up to 30 lbs as needed in a fast-paced environment.

Qualifications

• Must be customer oriented and able to communicate effectively.
• Ability to provide a high quality service in a fast-paced environment.
• Goal driven and self-motivated with problem solving skills.

Responsibilities

• Penetrate the current customer base and generate revenue through additional category adds (Uniforms, Workplace Supplies, Managed Restroom Services, First Aid, Direct Sales).
• Secure contract renewals.
• Document customer information, maintain sales reports, and relay product details to the service department.
• Build and maintain strong customer relationships to drive sales and identify new opportunities.
• Drive a systematic sampling program that leads to proposal generation.
• Collaborate with Sales and Operations to sell into the current customer base.

Skills

Customer focus

Communication

Adaptability

MS Office

Education

High School Diploma or GED

Bachelor's/Associate preferred

Tools

Microsoft Office

Job description

Colonial Group is seeking an Account Manager to identify and develop new product opportunities within the existing customer base. You will prospect, present programs, and meet sales quotas while strengthening relationships for sustained revenue.

This role emphasizes renewals, cross-sell opportunities, and close coordination with Sales and Operations. The ideal candidate understands B2B sales, values customer service, and can lift up to 30 lbs as needed in a fast-paced environment.