Account Growth & Service Specialist

SSF Imported Auto Parts LLC; Carson (CA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

401k

Job summary

SSF Imported Auto Parts, LLC is seeking an energetic professional to provide fast, friendly, and accurate service to customers and drive business development across House Accounts. The role involves order processing, handling returns and warranties, and soliciting new customers to grow SSF's client base.

Candidates should have strong communication skills, be detail-oriented, and able to multi-task in a fast-paced environment. High school diploma required; bilingual abilities are a plus.

Qualifications

• Extensive experience in customer service and call handling.
• Ability to multi-task, prioritize, and resolve issues promptly and courteously.
• Excellent time management and attention to detail under pressure.
• Able to work both independently and as part of a team.

Responsibilities

• Process incoming orders using the catalog database and manage delivery options.
• Troubleshoot orders, handle returns and warranties, and assist customers with special requests.
• Develop new business by contacting dormant customers and qualifying leads.

Skills

Customer service

Multitasking

Communication

Teamwork

Bilingual

Education

High school diploma

Tools

MS Office

MS Teams

Job description

SSF Imported Auto Parts, LLC is seeking an energetic professional to provide fast, friendly, and accurate service to customers and drive business development across House Accounts. The role involves order processing, handling returns and warranties, and soliciting new customers to grow SSF's client base.

Candidates should have strong communication skills, be detail-oriented, and able to multi-task in a fast-paced environment. High school diploma required; bilingual abilities are a plus.