Account Growth Partner - Retention & Upsells (Remote)

Blacksmith Agency LLC; Richmond (VA); Remote; USD 100,000 - 200,000; Full time

Job summary

Blacksmith Agency is seeking a Client Partner to own an established book of recurring agency clients in a remote, headless role. You will retain relationships, manage renewals, and drive upsells while aligning with strategists and the delivery team to present one clear voice to clients.

The position offers base pay plus commission (50/50) with a seven-figure annual quota, reflecting the scale of responsibilities and growth opportunities within a remote agency environment serving marketing-led

Qualifications

• Agency account management experience within marketing, digital, creative, or advertising agencies.
• Proven track record of retaining clients and selling additional work.
• Comfortable carrying a sales quota.
• Clear, calm communication with senior client stakeholders.

Responsibilities

• Retain your book of clients and manage renewals.
• Identify and upsell expansion opportunities within each client.
• Meet or exceed a seven-figure annual quota across retention and upsells.
• Collaborate with strategists and delivery teams to present a single client-facing voice.

Skills

Agency account management

Quota carrying experience

Client communication

Sales growth

Job description

Blacksmith Agency is seeking a Client Partner to own an established book of recurring agency clients in a remote, headless role. You will retain relationships, manage renewals, and drive upsells while aligning with strategists and the delivery team to present one clear voice to clients.

The position offers base pay plus commission (50/50) with a seven-figure annual quota, reflecting the scale of responsibilities and growth opportunities within a remote agency environment serving marketing-led