Account Growth Manager (Remote, Miami)

Blacksmith Agency; Miami (FL); Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Base + commission

Job summary

Blacksmith Agency LLC is a remote digital agency specializing in paid media, SEO, CRO, and web work for marketing-led brands. As Account Growth Manager, you own an established book of recurring clients, working with the sales team to win new clients while you retain and grow the existing accounts.

You will manage retention, expand revenue through upsells, and hit a seven-figure annual quota. You will collaborate with strategists and delivery teams to ensure a single clear voice for clients.

Qualifications

• Experience in agency account management (marketing, digital, creative or advertising).
• Proven track record of retaining clients and upselling with measurable results.
• Able to maintain calm, clear communication with senior client stakeholders.

Responsibilities

• Retain and grow your book of recurring agency clients, maintaining strong relationships.
• Identify and close upsell opportunities within each client account.
• Achieve a seven-figure annual quota across retention and upsells.
• Collaborate with strategists and delivery teams to present a single, unified voice to clients.

Skills

Account management

Sales / upselling

Client communication

Quota management

Job description

About The Role

Blacksmith Agency is a remote digital agency running paid media, SEO, CRO and web for marketing-led brands. As Account Growth Manager you own an established book of recurring agency clients. Our sales team wins new clients; you keep them and grow them.

Blacksmith Agency

• Account Management
• Full time
• Remote (USA or Canada)

What You Will Own

• Retention across your book: the relationship, the renewal and the early warning when an account is drifting.
• Upsells and expansion: finding the next project inside each client and selling it.
• A seven-figure annual quota across retention and upsells.
• Working with the strategists and delivery team who run the work, so the client hears one clear voice.

What You Need

• Agency account management experience. Marketing, digital, creative or advertising agency. This is a must.
• A record of keeping clients and selling them more work, with numbers you can walk us through.
• Comfort carrying a quota.
• Clear, calm communication with senior client stakeholders.

• Base plus commission, split 50/50.