Account Growth Manager

Vitalant; Billings (MT); Hybrid; USD 65,000 - 96,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with 5% company match

Paid time off

Job summary

Vitalant is seeking a full-time Account Growth Manager to support our Donor Recruitment team. You will secure and schedule productive blood drives, manage outreach to existing and new accounts, and help meet established collection goals.

This hybrid role requires 3+ years in sales or donor recruitment, CRM experience, and a Bachelor's degree. Local travel and a valid in-state driver’s license are required, with some out-of-state travel.

Qualifications

• Three years of related experience required.
• CRM experience preferred.
• Bachelor’s degree or equivalent combination of education and experience required.

Responsibilities

• Secure and schedule productive blood drives that meet booking goals.
• Manage outreach to existing, warm, and cold accounts to develop new donor resources.
• Engage and motivate blood drive coordinators to ensure successful execution.
• Reactivate lapsed accounts by communicating blood drive benefits.
• Maintain accurate account information and track outreach activity in designated systems.
• Collaborate with Planning & Scheduling to optimize the blood drive production calendar.
• Support booking efforts during critical periods and high-need seasons.
• Identify regions requiring additional booking support and provide targeted account strategies.

Skills

Sales skills

CRM experience

Communication

Education

Bachelor's degree

Job description

At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.Work Shift (if applicable):Shift 1 (United States of America)Job Description:Salary: $65,353.60 - $95,825.60Salary is commensurate with a candidate's experience, qualifications, skills, and geographic locationVitalant is currently seeking a full-time Account Growth Manager to support our Donor Recruitment team. This teammate is responsible for achieving assigned annual and monthly blood drive booking targets by managing existing accounts, pursuing leads and determined the viability of new blood drive opportunities.The Account Growth Manager will collaborate closely with Donor Recruitment, Planning & Scheduling, and operational leadership to ensure productive blood drives are secured and successfully executed to meet established collection goals.What to ExpectKey ResponsibilitiesSecure and schedule productive blood drives that meet predetermined booking goalsManage outreach to existing, warm, and cold accounts to develop new donor resourcesEngage and motivate blood drive coordinators to ensure successful executionReactivate lapsed accounts by effectively communicating blood drive benefitsMaintain accurate account information and track all outreach activity in designated systemsCollaborate with Planning & Scheduling to optimize the blood drive production calendarSupport booking efforts during critical periods and high-need seasonsIdentify regions requiring additional booking support and provide targeted account strategiesEnsure smooth internal and external handoff from scheduled blood drive to executionBuild and maintain strong internal and external relationshipsFollow established sales and recruitment processes while ensuring compliance with internal SOPs and external regulationsSchedule: Hybrid M-F 8-5 pm.Travel: Local travel required; must provide own vehicle.This is a Hybrid position with some travel out of State 10%-15%To help you stay energized, engaged, and inspired, we offer a full range of benefits for you and your dependents.They include:Medical, dental, and vision insurance at affordable premiumsEmployee Assistance Program401(k) retirement savings plan + 5% company matchFree basic life and AD&D insuranceFree short- and long-term disability insuranceHSA and FSA optionsPaid time offMany other employee perks and programsWe’re looking for someone who has:Bachelor’s degree or equivalent combination of education and experience requiredValid in-state driver’s license requiredThree years of related experience requiredCRM experience preferredDemonstrated successful sales skills The role is open to candidates located in SD, MT, and WA and has been posted in all three states.Location:2209 West Omaha Rapid City, SD 57702Job Category:Sales / Community OutreachContact Information: [e-mail] you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together.