Account Executive

Next Day Plus; Orland Park (IL); On-site; USD 55,000 - 80,000; Full time

Job summary

Next Day Plus is seeking an Account Executive to drive both outside and inside sales. You will cultivate relationships with existing customers, identify opportunities, and generate new leads through telemarketing, targeted cold calling, and scheduled appointments.

You’ll be the primary contact for sales transactions and escalated issues, ensuring customer satisfaction. The role requires proactive outreach, strong Excel/Word/Outlook skills, and the ability to manage a portfolio of hundreds of

Qualifications

• Exhibit a positive, optimistic work ethic.
• Excellent relationship building and customer service skills.
• Proactive communication with customers to generate qualified leads.
• Ability to use Microsoft Office applications, especially Excel, Word, and Outlook.

Responsibilities

• Generate leads through email marketing, targeted cold calling, and referrals.
• Establish new accounts by planning and organizing daily work schedule.
• Research accounts and generate sales appointments through telemarketing.
• Manage a sales territory with a few hundred established customers.
• Obtain an acceptable conversion rate of leads to customers.
• Work with C-Level executives to strategize on upgrading current office equipment.
• Schedule 3-5 net new appointments per week.

Skills

Relationship building

Customer service

Lead generation

Communication

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

The Account Executive position is a blend of outside and inside sales. That person will be responsible for establishing relationships with existing customers, identifying new opportunities, and cultivating leads. This will be done through telemarketing, targeted cold calling, and scheduled appointments. This position uses the company’s portfolio of products and services to solve the customer’s needs, with the expectation of developing and maintaining the relationship with the customer. The Account Executive needs to be heavily involved in the customer account to ensure they are meeting or exceeding the customer’s expectations by being the point of contact for sales transactions, questions, and escalated issues.

KEY RESPONSIBILITIES:

• Generate leads through email marketing, targeted cold calling, and referrals.
• Establish new accounts by planning and organizing daily work schedule.
• Research accounts and generating sales appointments through telemarketing.
• Manage a sales territory with a few hundred established customers.
• Obtain an acceptable conversion rate of leads to customers.
• Work with C-Level executives to strategize on upgrading current office equipment.
• Schedule 3-5 net new appointments a week.

REQUIREMENTS:

• Exhibit a positive, optimistic, strong work ethic
• Excellent relationship building and customer service skills
• Demonstrate strong aptitude with Microsoft Office, focused on Excel, Word, and Outlook
• Ability to proactively contact and communicate with customers to generate qualified leads