Account Director

Ladders; United States; Remote; USD 120,000 - 145,000; Full time

Benefits offered by this job

Flexible time off

Medical, dental, vision plans

Family planning benefits

401(k) with company match

Health savings account

Life, disability coverage

Employee assistance programs

Job summary

Ladders is seeking an Account Director for a remote role in the United States to lead strategic enterprise accounts, drive new business growth, and expand revenue from existing customers. You will own the account strategy, pipeline, and forecasting, building trusted C-level relationships to support quarterly and annual performance.

This role balances client retention, upselling, cross-selling, and prospecting in a fast-paced software environment.

Qualifications

• Bachelor's degree in Business, Marketing, or related field, or equivalent experience.
• 5+ years of sales experience with enterprise software
• Proven track record of meeting or exceeding sales targets and managing key accounts
• Experience in qualifying new opportunities and accurate forecasting
• Strategic thinker with strong analytical skills
• Excellent leadership, communication, negotiation, and presentation skills
• Proficiency with CRM software and sales tools

Responsibilities

• Manage and grow key accounts to ensure customer satisfaction
• Identify and progress new business with top prospects
• Develop and execute strategic account plans to meet sales targets
• Own the sales pipeline for consistent quarterly and annual performance
• Maintain and grow revenue from existing customers through upselling and cross-selling
• Build relationships with key decision makers in organizations
• Analyze market trends to identify new business opportunities

Skills

Enterprise software sales

Forecasting & pipeline

Strategic account management

Leadership & communication

Negotiation & presentation

CRM proficiency

Education

Bachelor's degree or equivalent

Tools

CRM software

Job description

For our client, we are seeking a Account Director to join the team of a leader in the Information Technology space. In this remote role, you will manage strategic enterprise accounts while driving new business growth and expanding revenue from existing customers. You will own the account strategy, pipeline, and forecasting process, building trusted relationships with senior decision makers to support consistent quarterly and annual performance. This position is well-suited for a sales professional who can balance client retention, upselling, cross-selling, and prospecting in a fast-paced software environment.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $120,000 – $145,000 annually

Responsibilities

• Manage and grow key accounts to ensure customer satisfaction
• Identify and progress new business with top prospects
• Develop and execute strategic account plans to meet sales targets
• Own the sales pipeline for consistent quarterly and annual performance
• Maintain and grow revenue from existing customers through upselling and cross-selling
• Build relationships with key decision makers in organizations
• Analyze market trends to identify new business opportunities

Qualifications

• Bachelor's degree in Business, Marketing, or related field, or equivalent experience
• 5+ years of sales experience with enterprise software
• Proven track record of meeting or exceeding sales targets and managing key accounts
• Experience in qualifying new opportunities and accurate forecasting
• Strategic thinker with strong analytical skills
• Excellent leadership, communication, negotiation, and presentation skills
• Proficiency with CRM software and sales tools

Benefits

• Flexible time off options
• Comprehensive medical, dental, and vision plans
• Family planning benefits
• 401(k) retirement savings plan with company match
• Health savings account with company contributions
• Life, accident, and disability coverage
• Employee assistance programs

Our client is an equal opportunity employer.