Account Technical Lead

Ladders; United States; Remote; USD 126,000 - 226,000; Full time

Benefits offered by this job

Comprehensive health benefits

Generous time-off policies

Focus on wellness

Professional development

Supportive work environment

Job summary

Ladders is seeking an Account Technical Lead to guide enterprise customers through complex solution evaluations and business-case development. This remote role requires a technically strong sales professional who can align product capabilities with customer goals across account teams.

You will partner with internal specialists, channel partners, and customer success teams to strengthen adoption, satisfaction, and revenue growth. Travel 50%–70% for engagements.

Qualifications

• Engineering degree required.
• 7+ years in the engineering field.
• Strong technical sales experience.
• Experience with design/manufacturing software.

Responsibilities

• Evaluate customer strategies and align offerings with goals.
• Serve as the primary technology expert within account teams.
• Build technical business cases through discovery workshops.
• Position technology as a solution for customer business issues.
• Guide the technical discovery process to identify customer needs.
• Present findings and solutions to customers.
• Mentor channel partners on technical sales initiatives.

Skills

Sales leadership

Account management

Technical communication

Team collaboration

Education

Bachelor's or Master's in Engineering

Tools

Inventor

Vault

AutoCAD

Job description

For our client, we are seeking a Account Technical Lead to join the team of a leader in the Information Technology space.

This remote opportunity is ideal for a technically strong sales professional who can guide enterprise customers through complex solution evaluations and business-case development. In this role, you will serve as a trusted technical advisor across account teams, helping align product capabilities with customer goals. You will also partner closely with internal specialists, channel partners, and customer success teams to strengthen adoption, satisfaction, and revenue growth.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $126,200 – $226,160 annually

Responsibilities

• Evaluate customer strategies and align the company's offerings with their goals
• Serve as the primary technology expert within account teams
• Build technical business cases through discovery workshops
• Position the company's technology as a solution for customer business issues
• Guide the technical discovery process to identify customer needs
• Present findings and solutions to customers
• Manage technical relationships and collaborate with internal experts
• Develop advocates within accounts to support the company's solutions
• Demonstrate thought leadership to differentiate the company
• Collaborate with channel partners and customer success teams to support customer satisfaction
• Deliver impactful presentations to a variety of audience levels
• Communicate competitive positioning effectively
• Stay current on industry trends to help drive revenue growth
• Influence product development through customer feedback
• Mentor channel partners on technical sales initiatives

Qualifications

• Bachelor’s or Master’s degree in Engineering
• 7+ years of experience in the Engineering industry
• Technical expertise in design and manufacturing solutions, including Inventor, Vault, and AutoCAD
• Strong selling and persuasion skills
• Ability to manage workload independently and balance priorities
• Team collaboration skills
• Willingness to travel 50%–70% for customer engagements and events

Benefits

• Comprehensive health and financial benefits
• Generous time-off policies
• Focus on everyday wellness
• Opportunities for professional development
• Supportive work environment for career growth

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.