Account Coordinator: Client Success & Projects

BGIS; Hudson (FL); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Tech Tools

Boot voucher

Comprehensive benefits

Corporate discounts

Training & certifications

Growth opportunities

Job summary

BGIS Integrated Technical Services (BGIS ITS) in Hudson, FL is seeking an Account Coordinator to manage daily client communication, coordinate projects, and support service delivery across the Hudson area. You will liaise with customers and internal teams, track work orders, prepare progress reports, and help ensure KPIs are met while upholding BGIS values and standards.

This role offers hourly compensation, benefits, and opportunities for growth.

Qualifications

• Minimum one year of experience supporting customer quality work.
• Excellent verbal and written communication with strong grammar.
• Strong customer service orientation with professional demeanor.
• Ability to learn new processes and tools quickly.
• Capable of handling multiple client requests in a fast-paced environment.

Responsibilities

• Handle daily client communications and coordinate tasks to ensure service delivery.
• Track work orders for commercial install and service lines.
• Prepare reports and monitor progress against KPIs.
• Maintain confidential client information and follow procedures.
• Collaborate with internal teams to answer client questions promptly.

Skills

Customer service

Communication skills

Organization

Problem solving

Computer proficiency

Job description

BGIS Integrated Technical Services (BGIS ITS) in Hudson, FL is seeking an Account Coordinator to manage daily client communication, coordinate projects, and support service delivery across the Hudson area. You will liaise with customers and internal teams, track work orders, prepare progress reports, and help ensure KPIs are met while upholding BGIS values and standards.

This role offers hourly compensation, benefits, and opportunities for growth.