Account Coordinator

Moss Inc.; Kaysville (UT); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health coverage

Retirement plan

Life insurance

Paid time off

Job summary

Moss Inc. is seeking an Account Coordinator to support Account Managers in day-to-day operations, including quotes, opportunity management, and project coordination.

The role provides training and growth toward Associate Account Manager or Account Manager positions. Responsibilities include coordinating with outside vendors, managing schedules, art file requirements, and production timelines, while maintaining thorough documentation in Moss OS.

Qualifications

• High School Diploma required.
• Preferred: Sales or Project Management experience.
• Ability to manage quotes, timelines, and artwork coordination.

Responsibilities

• Collaborate with Account Managers to support day-to-day operations.
• Assist in price quote administration and opportunity management.
• Support in follow-up on active quotes and project management tasks.
• Coordinate with outside services providers contracted for projects.
• Assist with project scheduling, lead times, and art file requirements.
• Respond promptly to inquiries and route information to the right person.
• Provide back-up coverage for Account Managers during travel or PTO.
• Maintain documentation such as change orders, approvals, and client files in Moss OS.

Skills

Project coordination

Communication

Collaboration

Education

High School Diploma

Tools

Moss OS

Job description

The Account Coordinator collaborates closely with assigned Account Managers (AM) to facilitate the day-to-day operations of the Account Management department. This role involves assisting in various tasks such as price quote administration, opportunity management, follow-up on active quotes, project management, and artwork administration. The primary objective of the Account Coordinator position is to provide support to Account Managers while simultaneously undergoing training and preparation for transitioning into the role of Associate Account Manager or Account Manager in the future.

RESPONSIBILITIES

• Manages quote and work order administration in Moss Operating System which may include but is not limited to: price quote administration, opportunity management, follow up on active quotes, project management, artwork administration
• Participates Project Launch meeting to align cost assumptions, resources, and timelines.
• Coordinate with outside services providers contracted for the projects.
• Supports Account Managers in managing the project schedule such as the lead times, art file requirements, PO deadlines, installation scheduling, and production scheduling as needed.
• Responds promptly to inquiries and, when applicable, forwards information to the appropriate person.
• Participates in meetings with customers, installers, outsource product providers, and internal resources, as needed.
• Performs back up coverage for Account Managers during business travel and PTO.
• Maintains all required documentation such as change orders, approvals, scheduling, and client files in Moss OS, as needed
• Understand Moss’s in-house and out-sourced capabilities and knows the step-by-step details required to deliver a successful project.
• High School Diploma required.

Preferred: Sales or Project Management experience

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)