Account Associate - State Farm Agent Team Member

Ed Forster - State Farm Agent; Frisco (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Flexible schedule

Advanced opportunities

Paid time off

Training & development

401(k)

Competitive salary

Job summary

Ed Forster - State Farm Agent is seeking an Account Associate - Team Member to support daily operations and serve our customers. You will grow the agency through meaningful client relations and act as a liaison between customer needs and agency departments.

You will proactively market relevant insurance products and services while building a collaborative, community-focused team. This role offers growth, a friendly environment, and a pathway to long-term careers.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or related field preferred.

Responsibilities

• Manage client accounts and update information in the database.
• Assist clients with policy changes and inquiries.
• Process insurance claims and follow up with clients on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Excellent communication skills

Insurance experience or related field

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)

About our agency:

I’m starting my 20th year as an agent and my 33rd with State Farm. Over the years, I’ve built an agency focused on strong relationships, continuous learning, and long-term success for both our customers and our team.

I’m a graduate of University of Oregon (Go Ducks!) with a double major in Finance and Management, and I hold CPCU, ChFC, and CLU designations. I lead a team of six, and we pride ourselves on being a tight-knit group that genuinely enjoys working together.

Our office offers a 401(k), flexible work schedules for the right people, and a strong bonus program that rewards performance with both additional time off and significant earning potential. I also make it a priority to take care of the team – whether that’s keeping drinks stocked or providing a weekly team lunch.

We maintain a friendly, team-oriented environment where learning and development are part of our everyday culture. Outside of the office, I’ve been actively involved in the community for many years, including 18 years with the Knights of Columbus.

I’m looking for someone who values teamwork, is motivated to grow, and wants to be part of a supportive, positive environment. If you’re looking for a place where you can build a long-term career while enjoying the people you work with, this could be a great fit for you.

Role description:

As Account Associate - State Farm Agent Team Member for Ed Forster - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities:

• Manage client accounts and update information in the database.
• Assist clients with policy changes and inquiries.
• Process insurance claims and follow up with clients on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.