Account Associate - State Farm Agent Team Member

Jenny Roberts - State Farm Agent; Navarre (FL); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

License reimbursement

Performance bonus

Competitive salary

Advancement opportunities

Paid time off

Training & development

Job summary

Jenny Roberts - State Farm Agent is seeking an Account Associate to support daily operations and drive customer success in Navarre, FL. You will manage customer accounts, assist with policy changes, and coordinate with underwriters to issue timely coverage.

This role emphasizes relationship-building, attention to detail, and proactive service. You will grow with a close-knit team that prioritizes customers, teamwork, and recognition, with opportunities for advancement, training, and a

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Insurance experience

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

About our agency

Our agency opened in 2024 and is a growing team of four who are focused on building a strong, team-first culture. Before becoming an agent, I worked as a State Farm team member, which gave me valuable experience and helped shape the kind of office I wanted to create.

I have a Bachelor of Science degree and was a college athlete, so competition and teamwork have always been a big part of my life. I have two kids and stay heavily involved in sports activities, which keeps our family active and connected.

We offer generous PTO, paid holidays, a flexible holiday schedule, and multiple bonus incentives. Our team can earn additional paid time off through performance, and we run regular competitions for cash and time-off rewards. We also provide a $150 monthly executive bonus that can be used toward retirement, health, or however the team member chooses. Work-life balance and recognition are important to us.

Our culture is very team-oriented. We win together. Everyone helps everyone, and customers always come first. We’re looking for someone who wants to be part of a close-knit team and who is motivated by collective success. You have to want to do well—not just for yourself, but for the entire office. If you’re self-motivated, competitive, and committed to putting the team and customers first, this could be a great place to grow your career.

Role description

As Account Associate - State Farm Agent Team Member for Jenny Roberts - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.