Account Associate - State Farm Agent Team Member

Brian Seyfert - State Farm Agent; Beech Grove (IN); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Performance bonus

Competitive salary

Flexible schedule

Career advancement

Paid time off

Training & development

Job summary

Brian Seyfert - State Farm Agent in Beech Grove, Indiana is seeking an Account Associate to support daily operations and drive customer success. You will grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments, helping to match clients with relevant products and services.

Join a team that values a service-first mindset, flexible time off, and opportunities for advancement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Insurance experience

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2015 and lead a team of four in a high-performing office that ranks in the top five in our area for production. Before becoming an agent, I worked in the mortgage industry, which gave me a strong background in financial services and customer relationships.

I attended Indiana State University and enjoy traveling whenever I get the chance. Our office is located on Main Street, so we’re regularly involved in local events and enjoy being an active part of the community.

For our team, we offer a flexible approach to time off. As long as goals are being met and responsibilities are handled, I trust my team to manage their schedules reasonably. Our culture is built on strong teamwork, a service-first mindset, and keeping the environment positive and supportive. I’m not a micromanager, I expect team members to approach the role like it’s their own business, knowing their results directly impact their success.

If you’re looking for a team-oriented office where you can work hard, take care of customers, and control your earning potential, this could be the right place for you.

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Brian Seyfert - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.