Account Associate - State Farm Agent Team Member

Cameron Pickering - State Farm Agent; Lee's Summit (MO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Cameron Pickering - State Farm Agent in Lee's Summit, Missouri, is seeking an Account Associate to manage customer accounts and assist with policy changes. This role is essential for our daily operations, requiring strong communication and customer service skills.

The ideal candidate will have a background in insurance or a related field and be able to process claims, handle inquiries, and ensure clients' needs are met promptly. We value attention to detail and a sales-minded attitude.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Education

Experience in insurance or a related field

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in 2025 after spending more than 21 years within the State Farm organization, starting as a secretary, moving into auto claims, and then spending the last decade working for a State Farm agent. That journey gave me a deep understanding of the business and, more importantly, why education matters.

Early on, no one explained life insurance or long‑term planning options to my own family, and that experience drives my passion today — making sure people truly understand their choices and can plan confidently for the future. Family is at the center of everything I do. I’m married with two children, and creating opportunities for them to travel and experience the world shapes how I lead and support my team.

Our agency includes two team members plus myself, and we’ve built a fast‑paced, lighthearted, and positive environment with a strong family feel. We offer Casual Fridays, team lunches throughout the month, quarterly one‑on‑one check‑ins outside the office, a health stipend, and we cover all licensing materials. Accountability and support go hand‑in‑hand here, and we’re looking for someone who enjoys being part of the community, brings positive energy, and wants to grow in an agency where people genuinely look out for one another.

Role Description

As Account Associate – State Farm Agent Team Member for Cameron Pickering – State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.