Account Associate - State Farm Agent Team Member

Brian Brashear - State Farm Agent; Taylorsville (KY); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Health stipend

Performance bonus

Competitive salary

Advancement opportunities

Paid time off

Training & development

Job summary

Brian Brashear - State Farm Agent is seeking an Account Associate to support daily operations and strengthen customer relationships. You will act as a liaison between customers and agency departments, promoting relevant products and services to help clients protect their needs.

We value a sociable, sales-minded professional who cares about the community, with opportunities for growth, training, and development in a supportive team setting.

Qualifications

• Strong organizational skills and attention to detail are essential.
• Excellent customer service and communication skills are required.
• Previous experience in insurance or a related field is preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Insurance experience

Job description

Benefits

• Health stipend
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

Our agency opened in 2021 and has grown into a strong team of five professionals who share a passion for helping others and building lasting relationships. Before opening the agency, I spent two and a half years working for another State Farm agent, gaining firsthand experience in how to run a successful office. My background also includes several years in life insurance sales and advising, as well as a career in high school education where I helped students strengthen their reading and writing skills — an experience that taught me the value of patience, communication, and leadership.

We’re actively involved in our community, participating in local events throughout the year. I currently serve as Vice President of our city’s Main Street Committee, and our team regularly supports local initiatives such as clothing drives during the winter and sponsoring families at Christmas. Giving back is a core part of who we are.

We offer great benefits including a health stipend and license reimbursement, along with a supportive, growth-focused environment. Our office culture is centered around teamwork, learning, and positivity. We celebrate wins, learn from challenges, and focus on continuous improvement.

We’re looking for personable, motivated individuals who aren’t afraid to make mistakes, grow, and become an essential part of our winning team.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Brian Brashear - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.