Account Associate - State Farm Agent Team Member

Chelsea Stutzman - State Farm Agent; Eagle (ID); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Gym membership

Training & development

Job summary

Chelsea Stutzman - State Farm Agent in Eagle, Idaho is seeking an Account Associate to support daily operations. In this role, you'll manage customer accounts, assist with policy changes, and process insurance claims while maintaining strong relationships with clients.

The ideal candidate will possess excellent customer service and communication skills, with a passion for helping others. Join a positive and growth-oriented team that values work-life balance and community involvement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Benefits

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency opened in 2019 and is a close-knit team of four who are focused on growth, positivity, and supporting one another. Before becoming an agent, I worked in healthcare, earned my MBA, and was later recruited by State Farm. That experience gave me a strong foundation in leadership and service, which shapes the way I run the office today.

Our office has a welcoming feel (my dog even comes to work!) so we keep things friendly and upbeat while still staying focused on results. We stay active in the community by participating in Chamber events, local parades, and town activities. Being present and involved locally is important to us.

For our team, we offer a gym membership, licensing paid up front, and a strong emphasis on work‑life balance. We are only in the office Monday through Thursday, which helps create flexibility and focus. Family always comes first here, and we work hard to support and motivate one another.

Our culture is energetic, positive, and growth‑oriented. We’re looking for someone who is hungry to excel and ready to take their career to the next level. A positive attitude is a must—there’s zero tolerance for negativity. If you’re eager, driven, and ready to grow in a supportive and upbeat environment, this could be a great fit for you.

Role Description

As Account Associate - State Farm Agent Team Member for Chelsea Stutzman - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.