Accessibility & ADA Programs Manager

BART; Oakland (CA); On-site; USD 161,000 - 244,000; Full time

Benefits offered by this job

Health benefits

Paid time off

CalPERS retirement program

Job summary

BART seeks a seasoned manager to lead Access & Accessible Services, driving ADA compliance, accessible transportation planning, and system-wide accessibility initiatives. You will oversee budgets, contracts, and staff for paratransit programs, ensuring high-quality service and regulatory alignment.

The role partners with multiple departments and community groups to advance inclusive transit, develop training programs, and implement accessibility improvements across the Bay Area network.

Qualifications

• Experience leading accessibility, ADA, and customer access programs.
• Experience developing accessibility initiatives that improve customer experience and system access.
• Demonstrated ability to build partnerships and influence decisions across multiple departments and stakeholders.
• Experience reviewing projects, plans, and policies to ensure accessibility and regulatory compliance.
• Commitment to improving accessibility, inclusion, and equitable access to public services.

Responsibilities

• Manages the Access and Accessible Services program including budgeting, planning, and implementation.
• Directs work plans, evaluates methods, and resolves problems with staff.
• Represents disability interests in planning and operations; provides expert support to projects.
• Monitors regulatory changes and updates policies accordingly to maintain compliance.
• Oversees ADA-related training and accessibility guidance across departments.
• Leads contracts and budgets for paratransit services and accessibility programs.

Skills

ADA compliance

Accessibility leadership

Stakeholder engagement

Budget management

Policy analysis

Education

Bachelor's degree in Public Administration

Job description

BART seeks a seasoned manager to lead Access & Accessible Services, driving ADA compliance, accessible transportation planning, and system-wide accessibility initiatives. You will oversee budgets, contracts, and staff for paratransit programs, ensuring high-quality service and regulatory alignment.

The role partners with multiple departments and community groups to advance inclusive transit, develop training programs, and implement accessibility improvements across the Bay Area network.