Accessibility Services Manager - Public Transit

San Francisco Bay Area Rapid Transit District (BART); Oakland (CA); On-site; USD 161,000 - 244,000; Full time

Job summary

The San Francisco Bay Area Rapid Transit District (BART) is seeking an experienced manager to lead Access & Accessible Services, overseeing ADA compliance, paratransit, and accessibility improvement initiatives across the system.

You will manage budgets, develop partnerships with departments and external agencies, and mentor staff to advance inclusive, barrier-free transit for riders with disabilities.

Qualifications

• Bachelor's degree in Public Administration or related field.
• Five years of professional experience in access and accessibility programs, including at least two years in management.
• Knowledge of ADA, accessibility planning and transit accessibility.
• Strong leadership and cross-department collaboration.

Responsibilities

• Manage Access and Accessible Services programs within the Customer Access Department, including budget planning and monitoring.
• Plan, direct, coordinate, and review work plans for Access and Accessible Services projects.
• Represent people with disabilities in planning and operational activities; advise project managers on accessibility.
• Track regulatory changes and recommend policy updates to maintain compliance.
• Oversee ADA training and staff development; ensure customer information meets policy goals.
• Coordinate with divisions and external agencies to advocate for accessibility improvements.
• Ensure accessibility improvements align with budget and program goals.

Skills

Accessibility leadership

ADA compliance

Stakeholder collaboration

Policy interpretation

Communication skills

Education

Bachelor's degree in Public Administration

Job description

The San Francisco Bay Area Rapid Transit District (BART) is seeking an experienced manager to lead Access & Accessible Services, overseeing ADA compliance, paratransit, and accessibility improvement initiatives across the system.

You will manage budgets, develop partnerships with departments and external agencies, and mentor staff to advance inclusive, barrier-free transit for riders with disabilities.