Access Specialist I- Main Campus- Full Time

Dayton Children's Hospital; Dayton (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Dayton Children's Hospital in Dayton, OH is seeking a Patient Access Representative to provide friendly front-desk service and support the financial outcomes of patient services. Under supervision of the Patient Access Manager, you will handle scheduling, registration, insurance verification, data entry, and payment collection while maintaining strong patient relations.

Responsibilities include processing orders, filing PHI, coordinating referrals, and ensuring timely communication across Main

Qualifications

• High school diploma or GED required.
• Customer service experience in front desk/patient-facing roles.
• Healthcare setting experience encouraged.

Responsibilities

• Schedule appointments and register patients.
• Transcribe orders and verify insurance.
• Handle telephone coverage and data entry.
• Prepare and file PHI.
• Coordinate patient referrals and payments.
• Support patient relations and financial solvency of the hospital.

Skills

Customer service

Front desk

Patient-facing

Education

High school diploma or GED

Job description

Job Details

Patient Access Representatives provide customer-service coverage and assume the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs imperative duties, which may include, but not limited to appointment scheduling, registration, transcribing orders, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and payment collection, while maintaining patient relations, customer satisfaction, and Dayton Children’s Hospital financial solvency.

Facility

Dayton Children's - Main Campus

Department

Patient Access - Main Campus

Schedule

Full time

Hours

40

Job Details

Patient Access Representatives provide customer-service coverage and assume the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs imperative duties, which may include, but not limited to appointment scheduling, registration, transcribing orders, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and payment collection, while maintaining patient relations, customer satisfaction, and Dayton Children’s Hospital financial solvency.

Department Specific Job Details

Shift

• Monday-Friday
• 9:00am-5:30pm
• Will rotate between Main Campus, Child Health Pavilion and the Hope Center
• Every 10th Saturday

Education

• High school diploma or GED required

Experience

• Customer service (front desk/patient facing)
• Healthcare (preferred)