Patient Access Associate – Entry Level

Dayton Children's; United States; On-site; USD 32,000 - 46,000; Full time

Job summary

Dayton Children's is seeking a Patient Access Representative to provide courteous front-desk service, register patients, verify insurance, and help ensure accurate billing. The role supports patient access operations with a focus on service quality and financial outcomes.

The position is full-time, Monday–Friday 9:00am–5:30pm with a rotation between Main Campus, Child Health Pavilion, and the Hope Center. A high school diploma or GED is required; healthcare experience is preferred.

Qualifications

• High school diploma or GED required.
• Experience in customer service or front desk is preferred.
• Healthcare experience is a plus.

Responsibilities

• Assist with appointment scheduling and patient registration.
• Verify insurance information and assist with billing-related questions.
• Enter data and manage PHI with accuracy and confidentiality.
• Coordinate patient referrals and assist with payment collection.
• Provide telephone coverage and respond to patient inquiries.
• Maintain excellent patient relations and support hospital financial solvency.

Skills

Customer service

Front desk

Patient-facing

Communication skills

Phone handling

Education

High school diploma or GED

Job description

Dayton Children's is seeking a Patient Access Representative to provide courteous front-desk service, register patients, verify insurance, and help ensure accurate billing. The role supports patient access operations with a focus on service quality and financial outcomes.

The position is full-time, Monday–Friday 9:00am–5:30pm with a rotation between Main Campus, Child Health Pavilion, and the Hope Center. A high school diploma or GED is required; healthcare experience is preferred.