Access Specialist I- Main Campus- Full Time

Dayton Children's; Dayton (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Dayton Children's Main Campus is seeking an Access Specialist I to support patient services and financial outcomes. You'll work 40 hours weekly, rotating between the Main Campus, Child Health Pavilion, and Hope Center, with a Monday–Friday schedule from 9:00am to 5:30pm and every 10th Saturday.

The role emphasizes customer service, insurance verification, data entry, and payment collection while maintaining patient relations and hospital solvency.

Qualifications

• High school diploma or GED required.
• Experience in customer service (front desk/patient facing) preferred but not required.
• Comfort with handling PHI and data entry tasks.

Responsibilities

• Schedule and register patients; transcribe orders.
• Perform insurance verification and data entry.
• Provide telephone coverage and patient referrals as needed.
• Collect payments and maintain patient relations.
• Maintain compliance with PHI and privacy policies.

Skills

Customer service

Communication

Front desk / patient-facing

Time management

Education

High School Diploma or GED

Tools

Insurance verification software

PHI handling procedures

Job description

## Access Specialist I- Main Campus- Full TimeApply: Dayton Children's - Main Campus: The Hope Center: Child Health Pavilion: Full time: Posted Today: R24268## **Facility:**Dayton Children's - Main Campus## **Department:**Patient Access - Main Campus## **Schedule:**Full time## **Hours:**40## **Job Details:**Patient Access Representatives provide customer-service coverage and assume the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs imperative duties, which may include, but not limited to appointment scheduling, registration, transcribing orders, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and payment collection, while maintaining patient relations, customer satisfaction, and Dayton Children’s Hospital financial solvency.**Department Specific Job Details:****Shift*** Monday-Friday* 9:00am-5:30pm* Will rotate between Main Campus, Child Health Pavilion and the Hope Center* Every 10th Saturday**Education*** High school diploma or GED **required****Experience*** Customer service (front desk/patient facing)* Healthcare (preferred)### About Us**At Dayton Children's, we believe that each moment counts with our patients, families, and with each other.****We are moving at a fast pace and are looking for the right talent for our team at Dayton Children's. We want people who embody our values and want to become a part of the Dayton Children's difference. If this is you, apply today!****Our values:*** **We commit to safety** -We ensure every action and decision prioritizes the safety of patients, families, and employees.* **We serve with compassion** - We bring generosity, empathy, and kindness to all interactions.* **We own every moment** - We take pride in everything we do.* **We’re better together** - We collaborate, communicate, and support one another to deliver optimal care.* **We innovate with purpose** -We adapt and change to improve pediatric care, for today and tomorrow.* **We value and respect each person** -We create an inclusive space where everyone feels welcome and respected.Dayton Children’s is proud to be an Equal Opportunity Employer that values diversity and will not discriminate against minorities, women, protected veterans, individuals with disabilities, or based on age, color, gender identity, national origin, race, religion, sex, sexual orientation, or transgender status.