Access Services Specialist II: Registration and Billing

Baylor Scott & White Health; Garland (TX); Sur place; USD 25 000 - 33 000; Plein temps

Avantages offerts par ce poste

Health benefits

401k match

Tuition reimbursement

PTO from Day 1

Résumé du poste

Baylor Scott & White Health in Texas is seeking an Access Services Representative 2 to assist with patient registration, insurance verification, and financial responsibilities. You will mentor peers, cross-train, and support multiple areas to enhance the patient experience while maintaining compliance.

The role emphasizes accurate data collection, effective communication, and collaboration with departments to resolve scheduling and payment issues.

Qualifications

• 2 years of healthcare or customer service experience or education equivalency required.
• Good listening, interpersonal and communication skills, and professional, pleasant telephone etiquette.

Responsabilités

• Conduct patient interviews to obtain demographic and financial data for registration, insurance verification, precertification, and billing.
• Identify process improvement opportunities to promote team concepts and revenue cycle functions.
• Interact with other areas to provide information on patient delays and schedule changes.
• Verify patient eligibility and collect patient liability per policy.

Connaissances

Customer service

Interpersonal skills

Communication skills

Data entry

Microsoft Office

Formation

HS Diploma/GED

Outils

Microsoft Office

Description du poste

Baylor Scott & White Health in Texas is seeking an Access Services Representative 2 to assist with patient registration, insurance verification, and financial responsibilities. You will mentor peers, cross-train, and support multiple areas to enhance the patient experience while maintaining compliance.

The role emphasizes accurate data collection, effective communication, and collaboration with departments to resolve scheduling and payment issues.