Access Services Manager - Library Operations & Equity

Virginia Community Colleges; Virginia (MN); On-site; USD 58,000 - 64,000; Full time

Job summary

J. Sargeant Reynolds Community College is seeking an Access Services Manager to supervise daily library access and circulation at the Parham Campus Library. You will provide paraprofessional services, exercise independent decision-making, and support equity-focused planning and data-driven strategies.

The role emphasizes collaboration with internal and external partners to ensure inclusive student support and equitable access to resources. Requires leadership and strong communication skills.

Qualifications

• Considerable knowledge of library organizations, procedures and reporting requirements.
• Demonstrated ability to supervise campus library operations and team projects.
• Demonstrated ability to train and direct the work of others independently.
• Considerable experience in providing a high level of customer service.
• Demonstrated ability to utilize an integrated library system.
• Considerable knowledge of access services (interlibrary loan, loan life cycle, collections maintenance).
• Demonstrated ability to assist patrons in locating information in print & electronic formats.
• Demonstrated ability to communicate effectively, both orally and in writing.
• Proficient in Microsoft Office Suite and related software.

Responsibilities

• Oversee daily Access Services and circulation for full-time and part-time staff and student workers.
• Provide a full range of paraprofessional library services with a high level of decision-making.
• Support equity-conscious decisions and data-informed strategic planning to maximize impact.

Skills

Library operations

Staff supervision

Training others

Customer service

ILS knowledge

Access services

Patron assistance

Communication skills

Microsoft Office

Tools

Integrated Library System (ILS)

Microsoft Office

Job description

J. Sargeant Reynolds Community College is seeking an Access Services Manager to supervise daily library access and circulation at the Parham Campus Library. You will provide paraprofessional services, exercise independent decision-making, and support equity-focused planning and data-driven strategies.

The role emphasizes collaboration with internal and external partners to ensure inclusive student support and equitable access to resources. Requires leadership and strong communication skills.