Access Services Manager

Virginia Community Colleges; Virginia (MN); On-site; USD 58,000 - 64,000; Full time

Job summary

J. Sargeant Reynolds Community College is seeking an Access Services Manager to supervise daily library access and circulation at the Parham Campus Library. You will provide paraprofessional services, exercise independent decision-making, and support equity-focused planning and data-driven strategies.

The role emphasizes collaboration with internal and external partners to ensure inclusive student support and equitable access to resources. Requires leadership and strong communication skills.

Qualifications

• Considerable knowledge of library organizations, procedures and reporting requirements.
• Demonstrated ability to supervise campus library operations and team projects.
• Demonstrated ability to train and direct the work of others independently.
• Considerable experience in providing a high level of customer service.
• Demonstrated ability to utilize an integrated library system.
• Considerable knowledge of access services (interlibrary loan, loan life cycle, collections maintenance).
• Demonstrated ability to assist patrons in locating information in print & electronic formats.
• Demonstrated ability to communicate effectively, both orally and in writing.
• Proficient in Microsoft Office Suite and related software.

Responsibilities

• Oversee daily Access Services and circulation for full-time and part-time staff and student workers.
• Provide a full range of paraprofessional library services with a high level of decision-making.
• Support equity-conscious decisions and data-informed strategic planning to maximize impact.

Skills

Library operations

Staff supervision

Training others

Customer service

ILS knowledge

Access services

Patron assistance

Communication skills

Microsoft Office

Tools

Integrated Library System (ILS)

Microsoft Office

Job description

Please see Special Instructions for more details.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Posting Summary

Working Title

Working Title Access Services Manager

Role Title

Role Title Library Specialist II

Role Code

Role Code 29052-SW

FLSA

FLSA Nonexempt

Pay Band

Pay Band 04

Position Number

Position Number 28300135

Agency

Agency J. Sargeant Reynolds Community College

Division

Division J. Sargeant Reynolds Community College (Div)

Work Location

Hiring Range

Hiring Range Salary commensurate with experience. Hiring range is $58,000-$63,500.

Emergency/Essential Personnel No

EEO Category

Full Time or Part Time

Full Time or Part Time Full Time

Does this position have telework options? -Telework options are subject to change based on business needs-

Does this position have a bilingual or multilingual skill requirement or preference?

Work Schedule

This position will generally work within normal business hours, however, may need to work outside of these hours occasionally.

Sensitive Position

Sensitive Position No

Job Description

Reynolds is one of the largest community colleges in Virginia and serves Virginia’s capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Reynolds is committed to hiring and retaining a diverse, culturally competent staff at all levels of the organization who reflect the demographics of our students. We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population.
Under the general guidance and direction of the Head Librarian, the Access Services Manager supervises and manages the daily operations of Access Services including all circulation functions for all full-time and part-time classified staff members and student assistants at the Parham Campus Library.
This position provides a full range of paraprofessional library services that require a high level of decision-making and independence, utilizing general knowledge of library practices.
The Access Services Manager supports the library’s strategic priority to collaborate internally and externally to make equity-conscious decisions and develop data-informed strategic plans to maximize impact at the college, group, and individual levels. The position is committed to meeting students where they are without judgment and providing support that promotes equity and success.

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

• Considerable knowledge of library organizations, procedures and statistical reporting requirements.
• Demonstrated ability to supervise campus library operations and team projects, staff schedules & calendar management.
• Demonstrated ability to train and direct the work of others independently.
• Considerable experience in providing a high level of customer service with external and internal customers.
• Demonstrated ability to utilize an integrated library system.
• Considerable working knowledge of library functions and advanced level skills in areas that involve access services like interlibrary loan, management of loan life cycle, and collections maintenance.
• Demonstrated ability to assist patrons in locating information in print & electronic formats.
• Demonstrated ability to communicate effectively, orally and in writing, utilizing strong interpersonal skills.
• Proficient in Microsoft Office Suite and related software.

Additional Considerations

Operation of a State Vehicle

Operation of a State Vehicle No

Supervises Employees Yes

Required Travel

Travel between campuses as needed.

Posting Number

Posting Number CLS_4681P

Recruitment Type

Recruitment Type General Public - G

Number of Vacancies

Number of Vacancies 1

Position End Date (if temporary)

Job Open Date

Job Open Date 08/25/2026

Job Close Date

Job Close Date 09/01/2026

Agency Website

Agency Website www.reynolds.edu

Contact Name

Email

Email [e-mail]

Phone Number

Special Instructions to Applicants

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services ( DARS ), or the Department for the Blind & Vision Impaired ( DBVI ). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Additional Information

The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/

EEO Statement

The Virginia Community College System ( VCCS ) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement

The Virginia Community College System ( VCCS ) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts ( ADA and ADAAA ), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement

VCCSuses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Required fields are indicated with an asterisk (*).

Required Documents

• Resume

Optional Documents

• Cover Letter/Letter of Application
• Unofficial Transcripts
• Other Document
• Alternative Hiring Process Letter
• License
• SF-50 (Documentation of involuntary separation from Federal Agency)