Access Coordinator III

Jobtailor; Batesville (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

Jobtailor in Batesville, AR is seeking an Access Coordinator to act as a patient resource for scheduling and billing questions, coordinate appointments in hospital systems, and support pre-registration and data entry.

The role requires three years in customer service or healthcare, basic medical terminology knowledge, and strong communication. A resume is required; candidates must have work authorization on day one and complete TB screening and a background check.

Qualifications

• High School diploma or equivalent.
• Three years of experience in customer service or healthcare.
• Knowledge of basic medical terminology.
• Legal authorization to work in the United States on day one.
• Resume required and TB screening and background check.

Responsibilities

• Act as a patient resource for scheduling and billing questions.
• Coordinate appointments and visit notifications in hospital systems.
• Complete pre-registration and update patient information.
• Process walk-ins and create new patient charts.
• Inventory, order, and stock supplies; maintain equipment.
• Prepare ABNs and schedule surgeries or tests.
• Block, cancel, or reschedule appointments as requested.

Skills

Patient Scheduling

Billing Processing

Data Entry

Appointment Scheduling

Conflict Resolution

Customer Service

Medical Terminology

Telephone Etiquette

Inventory Management

Pre-Registration

Education

High School Diploma or GED

Tools

Hospital Systems

Office Equipment

Printers

Scanners

Job description

• Act as a patient resource for all scheduling and billing questions
• Facilitate comprehensive patient data collections, timely and accurate billing, prompt collections of payment for services rendered, scheduling coordination, and conflict resolution
• Perform all duties of the Access Coordinator I & II level
• Support patient care activities as needed
• Schedule, reschedule, and coordinate appointments using hospital systems by performing visit notifications for patients
• Conduct pre-registration and input or update accurate patient information
• Process walk-ins, create new patient charts, and access systems for orders as appropriate
• Inventory, order, and stock supplies
• Clean and maintain equipment
• Pick up and deliver mail to the mailroom
• Ensure the waiting room is clean, stocked with educational information, and coffee
• Complete ABNs and schedule surgeries and/or tests
• Issue school/work excuses, send no-show letters, and take patient photos
• Block schedules as appropriate and cancel or reschedule appointments as requested

Requirements

• High School, GED, or formal educational equivalent
• Three (3) years of experience in customer service or healthcare environment
• Good communication skills
• Computer/basic keyboard skills
• Telephone etiquette skills
• General knowledge of office machines, including printers and scanners
• Excellent customer service skills
• Knowledge of basic medical terminology is required
• Basic proficiency with computers and data entry
• Persons must have proof of legal authority to work in the United States on the first day of employment
• Annual TB Screening
• Criminal Background Check
• Resume required

Core Competencies

Demonstrates expertise in patient scheduling, billing processes, and customer service within a healthcare environment. Proficient in data entry and maintaining accurate patient records while ensuring compliance with healthcare regulations.

Highest-signal resume keywords

• Patient Scheduling Coordination
• Customer Service Experience
• Basic Medical Terminology Knowledge
• Data Entry Proficiency
• Telephone Etiquette Skills

Hard Skills

• Data Entry
• Patient Chart Creation
• Billing Processing
• Appointment Scheduling
• Conflict Resolution
• Inventory Management
• Equipment Maintenance
• Pre-Registration
• ABN Completion
• Medical Terminology

Soft Skills

• Good Communication Skills
• Excellent Customer Service Skills

Certifications & Qualifications

• Annual TB Screening
• Criminal Background Check

Industry Keywords

• Healthcare Environment
• Patient Care Activities
• Scheduling Coordination
• Payment Collection

Tools & Technologies

• Hospital Systems
• Office Machines
• Printers
• Scanners