Academic Support Assistant — Transcription & Admin

nus; Pleasant Hill (CA); On-site; CAD 40,000 - 55,000; Part time

Job summary

National University in Pleasant Hill, CA seeks a part-time Workplace Support Assistant to provide administrative, digital, and communication support to a faculty member across teaching, advising, research, and admin tasks.

The role focuses on transcription, calendar management, and navigation of university systems, with responsibilities spanning materials preparation and confidential data handling.

Qualifications

• Bachelor's Degree required in a relevant field.
• Strong transcription, typing, and organizational skills.
• Ability to handle confidential information with discretion.
• Experience supporting students in academic settings is preferred.

Responsibilities

• Provide transcription and communication support for faculty-student interactions.
• Enter and maintain student records, grades, and attendance as directed.
• Assist with navigation of academic systems and platforms.
• Provide real-time interpretation and note-taking during meetings.
• Manage faculty calendar and digital files; track follow-ups.
• Prepare syllabi, forms, and administrative documents.
• Assist with HR and student-record paperwork as needed.

Skills

Transcription accuracy

Typing speed

Organization

Confidential data

Communication

Student experience

Diversity inclusion

Education

Bachelor's degree

Tools

Time2Track

Express

Zoom

Slack

MeisterTask

Microsoft Office

APPIC

CAPIC

BAPIC

Job description

National University in Pleasant Hill, CA seeks a part-time Workplace Support Assistant to provide administrative, digital, and communication support to a faculty member across teaching, advising, research, and admin tasks.

The role focuses on transcription, calendar management, and navigation of university systems, with responsibilities spanning materials preparation and confidential data handling.