Student Services Campus Support Specialist

National University; Fresno (CA); On-site; USD 28,000 - 36,000; Full time

Job summary

National University seeks a Campus Support Specialist to provide on-site assistance to students and prospective students. The role includes administrative support for advising, financial aid, student accounts, and university services while serving as a liaison for remote advising.

The position involves data input, event coordination with the Associate Center Director, and ongoing communication with faculty, students, and staff. On-site work preferred with occasional travel as needed.

Qualifications

• Bachelor’s degree preferred or equivalent combination of education and experience.
• Minimum of three years of customer service experience.
• Experience in higher education preferred.

Responsibilities

• Handle calls, in-person walk-ins, and emails from prospective students.
• Maintain and input information into databases for advising and services.
• Plan and coordinate events with the Associate Center Director.
• Provide on-site support for advising and university services.
• Disseminate information to faculty, students, and staff through appropriate channels.
• Maintain attendance records and support retention efforts.

Skills

Customer service

Communication skills

Teamwork

Microsoft Word

Organizational skills

Analytical skills

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Job description

National University seeks a Campus Support Specialist to provide on-site assistance to students and prospective students. The role includes administrative support for advising, financial aid, student accounts, and university services while serving as a liaison for remote advising.

The position involves data input, event coordination with the Associate Center Director, and ongoing communication with faculty, students, and staff. On-site work preferred with occasional travel as needed.