Academic Records Supervisor

University of South Alabama; Mobile (AL); On-site; USD 42,000 - 54,000; Full time

Job summary

University of South Alabama is seeking an Academic Records Supervisor on the Main Campus to oversee registrar operations and student records. The role focuses on accurate record-keeping, registration support, and coordination with academic departments.

Responsibilities include assisting students with online course registration, resolving scheduling issues, and ensuring compliance with FERPA and university policies. The position requires a high school diploma and five years of related experience.

Qualifications

• High school diploma or equivalent with five years of related experience.
• An equivalent combination of education or experience may be considered.
• Experience with academic records and FERPA compliance is desirable.

Responsibilities

• Assists students with registering for online courses, including accessing courses and logging in.
• Helps resolve registration and scheduling issues.
• Prepares date codes, drop/add dates, refund dates, time tickets and deadlines for Banner entry.
• Provides support to academic departments regarding registration, class scheduling, and curriculum action processes.
• Assists students with registration issues, adding/dropping courses, and withdrawals.
• Ensures information is accurate before being published, and maintains FERPA privacy in handling records.

Education

High school diploma or equivalent; five years of related experience

Job description

High school diploma or equivalent and five years of related experience. An equivalent combination of education or experience may be considered.

Preferred Qualifications

Job Description Summary

The University of South Alabama’s Registrar’s Office is seeking to hire an Academic Records Supervisor.

Essential Functions These are the job duties required of the position.

• Assists students with registering for online courses to include accessing online courses and logging in.
• Assists with resolving registration and scheduling issues.
• Prepares date codes, drop/add dates, refund dates, time tickets and deadline information for entry into Banner.
• Provides support to academic departments regarding registration, class scheduling, and curriculum action processes.
• Assists students with registration issues, adding and dropping courses, and withdrawals.
• Ensures information is accurate before being published.
• Ensures that information collected in the residency reclassification process meets state law requirements and are processed in a timely manner.
• Supervises lower level staff to include assigning duties, checking work and assisting Associate Registrar with preparing evaluations;
• Answers registration questions for students and staff.
• Monitors departmental email accounts.
• Interacts with faculty and staff by telephone, e-mail or in person.
• Adheres to student confidentiality rights as legislated by the Family Educational Rights and Privacy Act ( FERPA ) of 1974 in handling academic records and responding to third party requests.
• Ensures accuracy and compliance with University requirements to maintain academic integrity.
• Moves boxes weighing up to 30 lbs.
• Attends special events that may require working nights and weekends.
• Regular and prompt attendance.
• Ability to work schedule as defined and overtime as required.
• Related duties as required.

Posting Information

Number of Vacancies 1

Position End Date (if temporary)

Job Open Date 07/28/2026

Job Close Date

Open Until Filled Yes

Special Instructions to Applicants

Working Days Monday - Friday

Working Hours 8:00 a.m. - 5:00 p.m.

Job Location Main Campus

Full-time or Part-Time Full Time

Regular or Temporary Regular

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Are you at least 18 years of age?
  • Yes
  • No
• * Do you have a legal right to work in the United States?
  • Yes
  • No
• * The University of South Alabama typically does not sponsor individuals for staff positions. Will you now or in the future require sponsorship for employment visa status?
  • Yes
  • No
• * What is the highest level of education you have completed?
  • Less than High School
  • High School Diploma or equivalent
  • Associates Degree
  • Bachelors Degree (or will obtain within 6 months)
  • Masters Degree (or will obtain within 6 months)
  • Terminal Degree (or will obtain within 6 months)
• * How many years of related experience do you have?
  • Less than 1 year
  • Between 1 - 3 years
  • Between 3 - 5 years
  • Between 5 - 7 years
  • More than 7 years
• * How did you hear about this position?
  • USA website
  • LinkedIn
  • Zip Recruiter
  • Indeed
  • HigherEd Jobs
  • Alabama Career Center / Alabama Works
  • Facebook
  • Word of mouth
  • Other

Required Documents Optional Documents

• Resume
• Cover Letter

The University of South Alabama is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status or any other applicable legally protected basis. If you feel you have been discriminated against, please notify the Equal Employment Opportunity Investigator or the Associate Vice President, Finance and Administration/CHRO.

EO Employer – minorities/females/veterans/disabilities/sexual orientation/gender identity.

Annual Security and Fire Safety Report
The University of South Alabama publishes certain crime statistics for the most recent three-year period as required by the Jeanne Clery Act. The Annual Security and Fire Safety Report is required by federal law and contains policy statements and crime statistics for the school. The report, along with additional information, is available online at: http://www.southalabama.edu/departments/police/resources/fireandsafetyreport.pdf . You may also request a paper copy from the University Police office located at 290 Stadium Blvd, Beta Gamma Commons Building, Mobile, AL 36688.