PC Applications Specialist

University of South Alabama; Mobile (AL); On-site; USD 42,000 - 64,000; Full time

Job summary

The University of South Alabama's Computer Services Center is seeking a PC Applications Specialist to support enterprise IT operations on the Mobile campus. This role involves maintaining data center infrastructure, monitoring systems, and coordinating with staff and vendors to ensure reliable services.

Candidates should have a Bachelor’s degree in computer science, business, or related field and at least one year of PC software applications experience.

Qualifications

• Bachelor’s degree as specified in the posting.
• One year PC software applications experience is preferred.

Responsibilities

• Provides operational support for multiple University data centers and IT infrastructure.
• Maintains operational knowledge of data center mechanical, electrical, and communication distribution systems.
• Assists with analysis of incoming data, alarms, and service tickets to triage, escalate, and resolve user or system problems.
• Prepares after action reports for events and incidents.
• Coordinates and performs scheduled infrastructure tests including weekly generator tests.
• Serves as a technical point of contact for installation, maintenance, and removal of services and equipment in all data center facilities.
• Coordinates training for Operations staff, student workers, and interns providing telephone and front desk support.
• Regularly reviews inventory to ensure availability for daily operation and incident response.
• Remains on a 24-hour on-call rotation and maintains attendance as required.

Education

Bachelor's degree in computer science, business, or related field

Job description

Bachelor’s degree in computer science, business, or related field from an accredited institution as approved and accepted by the University of South Alabama and one year PC software applications experience. An equivalent combination of education and experience may be considered.

Preferred Qualifications

Job Description Summary

The University of South Alabama’s Computer Services Center is seeking to hire a PC Applications Specialist.

Essential Functions These are the job duties required of the position. Essential Functions

• Works in an enterprise, multi-campus environment to provide operational support for multiple University data centers and IT infrastructure.
• Maintains operational knowledge of data center mechanical, electrical, and communication distribution systems.
• Utilizes and maintains systems for monitoring to assist in early problem detection and resolution.
• Assists with analysis of incoming data, alarms, and service tickets to ensure proper triage, escalation, and resolution of user or system problems.
• Prepares after action reports for events and incidents.
• Coordinates and performs scheduled infrastructure tests including weekly generator tests.
• Serves as a technical point of contact, provide oversight, coordination, and assistance as needed for Computer Center staff, University personnel, and vendors for installation, maintenance, and removal of services and equipment in all data center facilities.
• Coordinates training for Operations staff, student workers, and interns providing telephone and front desk support.
• Researches, reviews, and processes documentation related to Computer Center procurement and vendor management.
• Regularly reviews inventory to ensure availability for daily operation and incident response.
• Safely moves equipment and materials weighing up to 100 lbs. and with assistance with heavier objects.
• Works as a first responder to diagnose disruptions and take corrective action.
• Remains on a 24-hour on-call rotation through a University provided cell phone.
• Regular and prompt attendance.
• Ability to work schedule as defined and overtime as required, including as essential personnel when needed.
• Related duties as required.

Posting Information

Number of Vacancies

Number of Vacancies 1

Position End Date (if temporary)

Job Open Date

Job Open Date 08/19/2026

Job Close Date

Open Until Filled Yes

Special Instructions to Applicants

Working Days

Working Days Monday - Friday

Working Hours

Working Hours 8:00 a.m. - 5:00 p.m.

Job Location

Job Location Main Campus

Full-time or Part-Time

Full-time or Part-Time Full Time

Regular or Temporary

Regular or Temporary Regular

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Are you at least 18 years of age?
  • Yes
  • No
• * Do you have a legal right to work in the United States?
  • Yes
  • No
• * The University of South Alabama typically does not sponsor individualsfor staff positions. Will you now or in the future require sponsorship for employment visa status?
  • Yes
  • No
• * What is the highest level of education you have completed?
  • Less than High School
  • High School Diploma or equivalent
  • Associates Degree
  • Bachelors Degree (or will obtain within 6 months)
  • Masters Degree (or will obtain within 6 months)
  • Terminal Degree (or will obtain within 6 months)
• * How many years of related experience do you have?
  • Less than 1 year
  • Between 1 - 3 years
  • Between 3 - 5 years
  • Between 5 - 7 years
  • More than 7 years
• * How did you hear about this position?
  • USA website
  • LinkedIn
  • Zip Recruiter
  • Indeed
  • HigherEd Jobs
  • Alabama Career Center / Alabama Works
  • Facebook
  • Word of mouth
  • Other

Required Documents

• Resume
• Cover Letter

The University of South Alabama is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status or any other applicable legally protected basis. If you feel you have been discriminated against, please notify the Equal Employment OpportunityInvestigator or the Associate Vice President, Finance and Administration/CHRO.

EO Employer – minorities/females/veterans/disabilities/sexual orientation/gender identity.

Annual Security and Fire Safety Report

The University of South Alabama publishes certain crime statistics for the most recent three-year period as required by the Jeanne Clery Act. The Annual Security and Fire Safety Report is required by federal law and contains policy statements and crime statistics for the school. The report, along with additional information, is available online at: http://www.southalabama.edu/departments/police/resources/fireandsafetyreport.pdf. You may also request a paper copy from the University Police office located at 290 Stadium Blvd, Beta Gamma Commons Building, Mobile, AL 36688.