Academic Records Associate

University of Nebraska Medical Center; Omaha (NE); Hybrid; USD 36,000 - 48,000; Full time

Job summary

University of Nebraska Medical Center seeks an experienced Academic Records Clerk to process student curriculum changes, matriculation, and graduation dates in PeopleSoft. You will handle transcript workflows and student verifications, working closely with colleges and the campus community.

The role requires strong communication, confidentiality, and organizational skills, with daily interactions across faculty, staff, students, and the public.

Qualifications

• Requires High School education or equivalent.
• Minimum 3 years of general office support experience.
• Proficient in Microsoft Excel and Microsoft Word.

Responsibilities

• Process student curriculum changes and enrollment activities in PeopleSoft.
• Manage external transcript workflow and postings; handle student records.
• Maintain confidentiality and FERPA compliance; interact with faculty, staff and students.
• Provide excellent customer service and accurate data entry across multiple systems.

Skills

Communication

Customer service

Multitasking

Confidentiality

Education

High School diploma

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

PeopleSoft

Job description

UNMC is an Equal Employment Opportunity Employer, including an equal opportunity employer of protected veterans and individuals with disabilities.

Location

Location Omaha, NE

Requisition Number:

Requisition Number: Staff_15087

Department

Academic Records 50001219

Business Unit

Academic Affairs

Reg-Temp

Full-Time Regular

Work Schedule

Monday - Friday, 8:00 AM - 4:30 PM

Remote/Telecommuting

Hybrid (part-time working on site, part-time working off-site)

Position Summary

Under the supervision of the Assistant Registrar, this position serves as the primary contact for processing student curriculum changes requested by the individual colleges and students, matriculation, expected graduation dates and term activations for newly admitted and current students in the PeopleSoft Student Information System. The position requires comprehensive knowledge of UNMC policies and practices on enrollment. Responsible for assisting students and the campus community with all enrollment activities and grading practices. Manage external transcript workflow and postings. Responsibilities also include personal identification changes and verifications for duplicate ID resolution. Requires knowledge of a variety of programs/software to maintain student records including PeopleSoft (PS). This position requires extensive interaction with the public, faculty and staff; current and past students, and visitors. Required knowledge of FERPA . This position is responsible for student records management including filing, scanning and linking new and current student and purging student files. Other duties as assigned that support the initiatives of the Academic Records office at UNMC .

Excellent communication skills, strong customer service orientation and the ability to interact with a wide variety of people (faculty, staff, students and the public) in a friendly, professional manner. Strong organizational and time management skills required. Ability to perceive where discretion is necessary and maintain the strictest confidentiality. Ability to multitask effectively. Basic office skills required word processing, filing, and answering telephones. Ability to work independently with minimal supervision.

Initial application review will begin on the date provided in the field above. Applications received prior to this review date will be considered. Applications received after the review date may be considered.

Required and Preferred Qualifications

Required Education

Required Education: High School education or equivalent

If any degree major/training is required, please specify the type. (NOTE: Concentration and minors are not equivalent to a major)

N/A

Required Experience

Required Experience 3 years

If any experience is required, please specify what kind of experience:

General office support

Required License

Required License No

If yes, what is the required licensure/certification?

Required Computer Applications

Required Computer Applications: Microsoft Excel, Microsoft Word

Required Other Computer Applications

Required Additional Knowledge, Skills and Abilities

Excellent communication skills, strong customer service orientation and the ability to interact with a wide variety of people (faculty, staff, students and the public) in a friendly, professional manner. Strong organizational and time management skills required. Ability to perceive where discretion is necessary and maintain the strictest confidentiality. Ability to multitask effectively. Basic office skills required word processing, filing, and answering telephones. Ability to work independently with minimal supervision.

Preferred Education

University/College Registrar, student services experience. Experience with a student database.

Preferred Experience

Preferred License

Preferred License: No

Preferred Computer Applications

Microsoft Outlook

Preferred Other Computer Applications

PeopleSoft

Preferred Additional Knowledge, Skills and Abilities

Required fields are indicated with an asterisk (*).

• * Do you have a high school education or equivalent?
  • Yes
  • No
• * Do you have a minimum of three years general office support experience?
  • Yes
  • No
• * If you do have a minimum of three years general office support experience, please elaborate (If No, indicate NA).

  (Open Ended Question)

• * Are you proficient in Microsoft Excel and Microsoft Word?
  • Yes
  • No
• * How did you hear about this position?
  • Careerlink
  • Employee Referral
  • HERC
  • Indeed
  • Job Fair
  • Lincoln Journal Star
  • Linkedin
  • Omaha World Herald
  • UNMC Job Site
  • Facebook
  • NEWorks
  • Handshake
  • Other
• * If Other, please specify the source. Otherwise, indicate NA.

  (Open Ended Question)

• * Within the past 6 months, have you been affected by a reduction in force or grant funding expiration with the University of Nebraska Medical Center?
  • Yes
  • No

Individuals who need accommodation during the online application or interview process may contact 402-559-4070 or [e-mail] to request an accommodation.