ABA Center Operations & Scheduling Lead

Kaleidoscope ABA Therapy Services; Chelmsford (MA); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off

Long-Term Disability

Life Insurance

401k with 6% match

Weekly pay

Job summary

Kaleidoscope Family Solutions ABA, Inc is seeking a Center Operations Manager in Chelmsford, MA. You will oversee day-to-day center operations, scheduling, and staffing, coordinating with HR, clinical, and administrative teams to ensure smooth service delivery.

The role emphasizes accurate record-keeping, master scheduling, and effective communication with staff and families. This is a full-time position within a growing ABA therapy organization.

Qualifications

• Bachelor's degree or equivalent work experience required.
• Preferred: degree in Marketing, Business Administration, or Healthcare.
• Experience in scheduling and operations coordination is essential.

Responsibilities

• Manage day-to-day operations of the center and scheduling.
• Handle recruitment, HR liaison, and staff coordination.
• Oversee customer service, reporting, and admin tasks.
• Maintain accurate staffing records and master schedule.
• Staff according to insurer-approved hours; liaise with clinical team.
• Ensure clear communication between administrative and clinical staff.

Skills

Rapport building

Phone communication

Time management

Organizational skills

Multi-tasking

Client interaction

Professional conduct

Education

Bachelor's degree or equivalent

Marketing/Business/Healthcare degree (preferred)

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Zoom

GoToMeeting

ReThink software

Job description

Kaleidoscope Family Solutions ABA, Inc is seeking a Center Operations Manager in Chelmsford, MA. You will oversee day-to-day center operations, scheduling, and staffing, coordinating with HR, clinical, and administrative teams to ensure smooth service delivery.

The role emphasizes accurate record-keeping, master scheduling, and effective communication with staff and families. This is a full-time position within a growing ABA therapy organization.