911 Dispatcher: Fast-Paced Public Safety Career

911 Emergency Communications; Irvine (CA); Vor Ort; USD 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

Health coverage

Retirement benefits

Paid leave

Professional training

Overtime benefits

Zusammenfassung

911 Emergency Communications in California is seeking a dedicated Emergency Dispatcher to handle high-volume calls and dispatch responders. The role requires precise typing, active listening, and clear communication under pressure.

You will enter data into CAD systems and coordinate with field units across shift schedules, including nights and weekends. The position emphasizes accuracy, confidentiality, and the ability to organize information quickly while providing essential public safety

Qualifikationen

• Requires high school diploma or GED; some agencies may require certifications.
• Strong typing, active listening and clear speech are essential in fast paced environments.
• Proficiency with basic computer tools and CAD systems is expected.

Aufgaben

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responders as circumstances change.
• Provide approved caller instructions within training limits.
• Maintain accurate records and protect confidentiality.

Kenntnisse

Typing

Active listening

Clear speech

Basic computer skills

Information organization

Ausbildung

High school diploma or GED

Tools

CAD systems

Jobbeschreibung

911 Emergency Communications in California is seeking a dedicated Emergency Dispatcher to handle high-volume calls and dispatch responders. The role requires precise typing, active listening, and clear communication under pressure.

You will enter data into CAD systems and coordinate with field units across shift schedules, including nights and weekends. The position emphasizes accuracy, confidentiality, and the ability to organize information quickly while providing essential public safety