911 Emergency Dispatcher — Calm, Multisystem Orchestrator

County Emergency Communications; Fedscreek (KY); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Job summary

County Emergency Communications seeks an emergency dispatcher to connect callers with responders and coordinate rapid incident response. The role emphasizes calm, precise communication, verification of locations, and clear information relay using multiple systems.

The position may involve overnight hours and shift work in a high‑tempo environment. Candidates typically need a high school diploma and strong typing, listening, and communication skills to support public safety operations.

Qualifications

• High school diploma or GED commonly required.
• Some agencies recruit entry-level applicants.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details.
• Assess call priority using agency procedures.
• Enter incident details into dispatch systems.
• Dispatch responders when needed.
• Monitor radio traffic and update personnel as needed.
• Provide caller instructions within training scope.
• Maintain records and protect information.

Skills

Typing

Active listening

Clear speech

Computer basics

Education

High school diploma

Tools

None

Job description

County Emergency Communications seeks an emergency dispatcher to connect callers with responders and coordinate rapid incident response. The role emphasizes calm, precise communication, verification of locations, and clear information relay using multiple systems.

The position may involve overnight hours and shift work in a high‑tempo environment. Candidates typically need a high school diploma and strong typing, listening, and communication skills to support public safety operations.