911 Emergency Dispatcher: Critical Public Safety Operator

County Emergency Communications; Texas; On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee-assistance services

Professional training

Job summary

County Emergency Communications in Long Branch, TX seeks dedicated 911 dispatchers to connect callers with police, fire, and medical responders. You will gather crucial information, verify locations, and coordinate multiple systems efficiently under pressure.

Typical duties include answering emergency lines, documenting details, and initiating appropriate responses while maintaining confidentiality and accurate records. Training and certifications support ongoing professional development.

Qualifications

• High school diploma or equivalent required; some agencies may recruit entry-level applicants.
• Useful skills include accurate typing, active listening, clear speech, and basic computer proficiency.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and procedures.
• Enter incident information into dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responders as circumstances change.
• Provide approved caller instructions within training and certification.
• Maintain accurate records and protect confidential information.

Skills

Typing

Active listening

Clear speech

Basic computer skills

Education

High school diploma

Job description

County Emergency Communications in Long Branch, TX seeks dedicated 911 dispatchers to connect callers with police, fire, and medical responders. You will gather crucial information, verify locations, and coordinate multiple systems efficiently under pressure.

Typical duties include answering emergency lines, documenting details, and initiating appropriate responses while maintaining confidentiality and accurate records. Training and certifications support ongoing professional development.