Emergency Medical Dispatcher - 24/7 Life-Saving Dispatch

County Emergency Communications; Wharton (TX); On-site; USD 38,000 - 62,000; Full time

Job summary

County Emergency Communications in Wharton, TX seeks Emergency Medical Dispatchers to handle urgent calls, verify locations, and coordinate ambulance response. You will follow approved dispatch protocols, provide on-scene instructions, and relay critical information to responders while documenting each call for quality review.

The role requires staying calm under pressure, strong communication, and accurate data entry during high-stakes emergencies, with shifts including nights, weekends, and

Qualifications

• High school diploma or equivalent; training sponsorship may be offered.
• Current Emergency Medical Dispatcher certification may be required.
• CPR certification may be required; EMT/paramedic credentials are not universal.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Emergency dispatch

Communication

Data entry

Calm under pressure

Education

High school diploma

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications in Wharton, TX seeks Emergency Medical Dispatchers to handle urgent calls, verify locations, and coordinate ambulance response. You will follow approved dispatch protocols, provide on-scene instructions, and relay critical information to responders while documenting each call for quality review.

The role requires staying calm under pressure, strong communication, and accurate data entry during high-stakes emergencies, with shifts including nights, weekends, and