911 Emergency Dispatcher - Calm, Precise Response

911 Emergency Communications; Imperial (NE); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Shift differentials

Overtime compensation

Other benefits

Job summary

911 Emergency Dispatchers connect people who need urgent help with public safety resources. This Chase, LA role involves receiving emergency calls, gathering essential information, and coordinating police, fire, or medical responders per agency procedures.

The position requires calm communication, accuracy, and the ability to manage multiple systems while remaining responsive to changing incidents. Opportunities include various shifts and mandatory overtime as needed.

Qualifications

• High school diploma or equivalent commonly required.
• Some agencies recruit entry-level applicants; others require experience or certifications.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within training and certification.
• Maintain accurate records and protect confidential information.

Skills

Active listening

Accurate typing

Clear speech

Computer basics

Education

High school diploma

Job description

911 Emergency Dispatchers connect people who need urgent help with public safety resources. This Chase, LA role involves receiving emergency calls, gathering essential information, and coordinating police, fire, or medical responders per agency procedures.

The position requires calm communication, accuracy, and the ability to manage multiple systems while remaining responsive to changing incidents. Opportunities include various shifts and mandatory overtime as needed.