911 Emergency Dispatcher — Calm, Precise Multisystem Operator

Emergency Telecommunicator Services; Kimper (KY); Presencial; USD 42.000 - 68.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage

Paid leave

Retirement benefits

Professional training

Overtime opportunities

Descripción de la vacante

Emergency Telecommunicator Services in Kimper, KY seeks an Emergency Dispatcher to connect people with responders, verify locations, and document details while coordinating multiple communications systems.

The role requires calm, clear speech, accurate typing, and the ability to work under pressure, including overnight or weekend shifts, with formal training and certification as required by the agency.

Formación

• High school diploma or GED required or equivalent.
• Typing accuracy and speed helpful for incident data entry.
• Strong listening and speaking skills for clear communication.
• Ability to use basic computer tools and systems under pressure.
• Organize information efficiently during emergencies.

Responsabilidades

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, contact numbers, and incident details.
• Assess call priority using approved questions and procedures.
• Enter incident information into dispatch systems.
• Dispatch appropriate responders as needed.
• Monitor radio traffic and update responders as circumstances change.
• Provide caller instructions within training limits.
• Maintain accurate, confidential records.

Conocimientos

Typing

Active listening

Clear speech

Basic computer proficiency

Information organization

Educación

High school diploma or GED

Herramientas

Computer-aided dispatch systems

Descripción del empleo

Emergency Telecommunicator Services in Kimper, KY seeks an Emergency Dispatcher to connect people with responders, verify locations, and document details while coordinating multiple communications systems.

The role requires calm, clear speech, accurate typing, and the ability to work under pressure, including overnight or weekend shifts, with formal training and certification as required by the agency.