Emergency Dispatcher: Calm in Crises, Flexible Shifts

Emergency Telecommunicator Services; Stanford (KY); Presencial; USD 32.000 - 52.000; Tempo integral

Benefícios oferecidos por esta vaga

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Resumo da vaga

Emergency Telecommunicator Services in Stanford, KY seeks 911 emergency dispatchers to connect callers with responders, gather critical details, and coordinate police, fire, or EMS per agency procedures.

The role requires calm, precise communication, ability to manage multiple systems, and strong listening skills; a high school diploma is commonly required, with training and testing varying by agency.

Qualificações

• High school diploma or GED commonly required.
• Some agencies recruit entry-level applicants; others require experience or certifications.
• Typing, active listening, clear speech, basic computer proficiency and ability to organize information under pressure.

Responsabilidades

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and procedures.
• Enter incident information into dispatch systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and update personnel as circumstances change.
• Provide caller instructions within training boundaries.
• Maintain accurate records and protect confidentiality.

Conhecimentos

Typing

Active listening

Clear speech

Computer proficiency

Organizational skills

Formação

High school diploma or GED

Ferramentas

Computer-aided dispatch systems

Descrição da vaga

Emergency Telecommunicator Services in Stanford, KY seeks 911 emergency dispatchers to connect callers with responders, gather critical details, and coordinate police, fire, or EMS per agency procedures.

The role requires calm, precise communication, ability to manage multiple systems, and strong listening skills; a high school diploma is commonly required, with training and testing varying by agency.