911 Emergency Dispatcher — Calm, Lifesaving Coordination

911 Emergency Communications; Sherrodsville (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

911 Emergency Communications seeks qualified emergency dispatchers in Sherrodsville, Ohio to connect callers with public safety responders. You may receive emergency and nonemergency calls, confirm incident details, and coordinate police, fire, or EMS resources according to agency procedures.

The role requires calm communication, attention to detail, and the ability to manage multiple systems. A high school diploma or GED is commonly required; some agencies look for prior experience or

Qualifications

• High school diploma or GED required.
• Some agencies recruit entry-level applicants; others require experience or certifications.
• Typing accuracy and speed are essential.
• Strong listening and communication skills essential.
• Ability to document and relay information under pressure.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Skills

Typing

Active listening

Clear speech

Basic computer proficiency

Organize information under pressure

Education

High school diploma or GED

Job description

911 Emergency Communications seeks qualified emergency dispatchers in Sherrodsville, Ohio to connect callers with public safety responders. You may receive emergency and nonemergency calls, confirm incident details, and coordinate police, fire, or EMS resources according to agency procedures.

The role requires calm communication, attention to detail, and the ability to manage multiple systems. A high school diploma or GED is commonly required; some agencies look for prior experience or