911 Emergency Dispatcher — Calm, Critical Calls & Response

County Emergency Communications; Limaville (OH); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Retirement benefits

Paid leave

Employee assistance

Job summary

County Emergency Communications in Limaville, OH invites applications for a 911 Emergency Dispatcher. This role involves answering emergency and nonemergency calls, gathering information, and coordinating police, fire, and medical responders according to established procedures.

Vigilance, calm communication, and attention to detail are essential. Candidates typically hold a high school diploma or GED; some agencies require prior dispatch experience or certification.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some agencies recruit entry-level applicants, while others require previous emergency communications experience or current certifications.
• Useful skills include accurate typing, active listening, clear speech, basic computer proficiency, and the ability to organize information under pressure.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within the limits of training and certification
• Maintain accurate records and protect confidential information

Skills

Typing

Active listening

Clear speech

Computer proficiency

Organize information under pressure

Education

High school diploma or GED

Tools

Computer-aided dispatch systems

Job description

County Emergency Communications in Limaville, OH invites applications for a 911 Emergency Dispatcher. This role involves answering emergency and nonemergency calls, gathering information, and coordinating police, fire, and medical responders according to established procedures.

Vigilance, calm communication, and attention to detail are essential. Candidates typically hold a high school diploma or GED; some agencies require prior dispatch experience or certification.