911 Emergency Dispatcher — Calm, Fast-Response Champion

County Emergency Communications; Arcadia (OH); Sur place; USD 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Health coverage

Retirement benefits

Paid leave

Training opportunities

Résumé du poste

County Emergency Communications in Arcadia, Ohio, seeks 911 Emergency Dispatchers to connect callers with responders. You may receive emergency and nonemergency calls, confirm locations, and relay information while managing multiple systems.

The role requires calm communication, strong listening, and the ability to work under pressure. Some postings may include overnight shifts, weekends, and overtime; training and certifications vary by agency.

Qualifications

• High school diploma or equivalent is commonly required.
• Some agencies recruit entry-level applicants; others require experience or certifications.
• Typing, listening, clear speech, and basic computer proficiency are useful skills.

Responsabilités

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and procedures.
• Enter incident information into dispatch systems.
• Dispatch responders and monitor radio traffic as situations change.
• Provide caller instructions within training and certification limits.

Connaissances

Accurate typing

Active listening

Clear speech

Basic computer skills

Organize information

Formation

High school diploma or equivalent

Description du poste

County Emergency Communications in Arcadia, Ohio, seeks 911 Emergency Dispatchers to connect callers with responders. You may receive emergency and nonemergency calls, confirm locations, and relay information while managing multiple systems.

The role requires calm communication, strong listening, and the ability to work under pressure. Some postings may include overnight shifts, weekends, and overtime; training and certifications vary by agency.