911 Emergency Dispatcher - Calm, Critical-Response Operator

County Emergency Communications; Stahlstown (PA); Vor Ort; USD 42.000 - 61.000; Vollzeit

Benefits dieser Stelle

Health coverage

Retirement benefits

Paid leave

Professional training

Zusammenfassung

County Emergency Communications in Stahlstown, PA, is seeking 911 Emergency Dispatchers to receive emergency and nonemergency calls, verify locations, and coordinate police, fire, or EMS resources according to agency procedures.

This role requires calm, precise communication and the ability to manage multiple systems while documenting details and relaying information. Shifts may include nights, weekends, holidays, and overtime as needed.

Aufgaben

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within the limits of training and certification
• Maintain accurate records and protect confidential information

Jobbeschreibung

County Emergency Communications in Stahlstown, PA, is seeking 911 Emergency Dispatchers to receive emergency and nonemergency calls, verify locations, and coordinate police, fire, or EMS resources according to agency procedures.

This role requires calm, precise communication and the ability to manage multiple systems while documenting details and relaying information. Shifts may include nights, weekends, holidays, and overtime as needed.