911 Emergency Dispatcher — Calm, Critical Response Hero

County Emergency Communications; Mineral Wells (TX); Sur place; USD 38 000 - 56 000; Plein temps

Avantages offerts par ce poste

Health coverage

Retirement benefits

Paid leave

Overtime compensation

Résumé du poste

County Emergency Communications in Mineral Wells, TX seeks 911 Emergency Dispatcher to connect callers with public safety responders. You will gather information, verify locations, and coordinate police, fire, or medical resources per agency procedures.

The role requires calm communication, close listening, and accurate data entry across multiple systems. Some agencies may have overnight shifts, weekend schedules, and overtime expectations.

Qualifications

• High school diploma or equivalent is commonly required; testing scores and deadlines vary by agency.
• Typing, active listening, clear speech and basic computer skills are essential.
• The official vacancy determines required testing scores, experience and training deadlines.

Responsabilités

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Connaissances

Typing

Active listening

Clear speech

Computer proficiency

Organizational skills

Formation

High school diploma or equivalent

Description du poste

County Emergency Communications in Mineral Wells, TX seeks 911 Emergency Dispatcher to connect callers with public safety responders. You will gather information, verify locations, and coordinate police, fire, or medical resources per agency procedures.

The role requires calm communication, close listening, and accurate data entry across multiple systems. Some agencies may have overnight shifts, weekend schedules, and overtime expectations.