911 Emergency Dispatcher — Calm, Critical Response

Emergency Telecommunicator Services; Keams Canyon (AZ); Presencial; USD 40.000 - 70.000; Tempo integral

Resumo da vaga

Emergency Telecommunicator Services in Keams Canyon, AZ, seeks 911 Emergency Dispatchers to connect callers with police, fire, or medical responders. You may receive emergency and nonemergency calls, verify locations, and coordinate responders according to agency procedures.

The role requires calm communication, attention to detail, and the ability to manage multiple dispatch systems under pressure. Training and certifications are determined by the employing agency.

Qualificações

• High school diploma or GED required.
• Some agencies recruit entry-level; others require experience or certifications.
• Typing, listening, clear speech, and basic computer skills are useful.

Responsabilidades

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Conhecimentos

Typing

Active listening

Clear speech

Computer proficiency

Organizational skills

Formação

High school diploma or GED

Ferramentas

Computer-aided dispatch (CAD) systems

Descrição da vaga

Emergency Telecommunicator Services in Keams Canyon, AZ, seeks 911 Emergency Dispatchers to connect callers with police, fire, or medical responders. You may receive emergency and nonemergency calls, verify locations, and coordinate responders according to agency procedures.

The role requires calm communication, attention to detail, and the ability to manage multiple dispatch systems under pressure. Training and certifications are determined by the employing agency.