911 Emergency Dispatcher — Calm, 24/7 Critical Response

County Emergency Communications; Upper Deerfield Township (NJ); Presencial; USD 42 000 - 68 000; Tempo integral

Resumo da oferta

County Emergency Communications seeks 911 Emergency Dispatchers to connect emergency callers with appropriate responders on Deerfield Street, NJ. The role requires calm communication, accuracy, and the ability to manage multiple systems while gathering essential incident information.

Typical shifts may include overnight, weekends, and overtime as needed. A high school diploma or equivalent is commonly required, with some agencies seeking prior experience or current certifications.

Qualificações

• High school diploma or equivalent required; some agencies recruit entry-level applicants.
• Some agencies require prior emergency communications experience or current certifications.
• Official announcements determine required testing scores, experience, and training deadlines.

Responsabilidades

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within the limits of training and certification
• Maintain accurate records and protect confidential information

Conhecimentos

Accurate typing

Active listening

Clear speech

Basic computer proficiency

Organize information under pressure

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

County Emergency Communications seeks 911 Emergency Dispatchers to connect emergency callers with appropriate responders on Deerfield Street, NJ. The role requires calm communication, accuracy, and the ability to manage multiple systems while gathering essential incident information.

Typical shifts may include overnight, weekends, and overtime as needed. A high school diploma or equivalent is commonly required, with some agencies seeking prior experience or current certifications.