911 Emergency Dispatcher – Calm, Rapid Response

Emergency Telecommunicator Services; Fair Haven (NJ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Job summary

Emergency Telecommunicator Services in Fair Haven, NJ is seeking 911 Emergency Dispatchers to connect callers with police, fire, and medical responders. You will gather information, confirm locations, and coordinate resources according to agency procedures.

The role requires calm communication, active listening, and the ability to manage multiple systems while maintaining accurate records. Work may include overnight shifts, weekends, and overtime commitments in a fast-paced public safety

Qualifications

• High school diploma or GED required; testing scores and training deadlines vary by agency.
• Some agencies may require prior emergency communications experience or certifications.
• Typing speed and ability to organize information under pressure are beneficial.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, and incident details.
• Assess call priority per agency procedures.
• Enter incident data into CAD systems.
• Dispatch appropriate responders as needed.
• Monitor radio traffic and update personnel as incidents evolve.
• Provide caller instructions within training limits.
• Maintain accurate records and protect confidentiality.

Skills

Calm communication

Active listening

Clear speech

Typing

Computer skills

Info organization

Education

High school diploma or GED

Tools

CAD systems

Job description

Emergency Telecommunicator Services in Fair Haven, NJ is seeking 911 Emergency Dispatchers to connect callers with police, fire, and medical responders. You will gather information, confirm locations, and coordinate resources according to agency procedures.

The role requires calm communication, active listening, and the ability to manage multiple systems while maintaining accurate records. Work may include overnight shifts, weekends, and overtime commitments in a fast-paced public safety