911 Emergency Dispatcher — 24/7 Center Tuftonboro

Regional 911 Intake Solutions; Center Tuftonboro (NH); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

Regional 911 Intake Solutions is seeking 911 Call Takers to work in Center Tuftonboro, NH, delivering critical call-taking services and coordinating with dispatch teams. The role involves handling emergency and non-emergency lines, verifying caller details, and following approved procedures to relay information accurately.

Qualified applicants typically hold a high school diploma or equivalent and possess strong listening, typing, and verbal communication abilities.

Qualifications

• High school diploma or equivalent required. Prior customer service or public safety experience can be helpful.
• Strong listening and comprehension, accurate typing, and clear verbal communication are essential.
• Candidates should be able to follow structured procedures and complete assessments as required.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller information.
• Ask focused questions to identify nature and urgency of the situation.
• Enter details into call-processing or dispatch software accurately.
• Forward incident information promptly to the appropriate dispatch function.
• Provide pre-arrival instructions only within training and certification.

Skills

Listening comprehension

Typing speed

Verbal communication

Education

High School Diploma or equivalent

Job description

Regional 911 Intake Solutions is seeking 911 Call Takers to work in Center Tuftonboro, NH, delivering critical call-taking services and coordinating with dispatch teams. The role involves handling emergency and non-emergency lines, verifying caller details, and following approved procedures to relay information accurately.

Qualified applicants typically hold a high school diploma or equivalent and possess strong listening, typing, and verbal communication abilities.