911 Emergency Communications Specialist

Public Safety Dispatch Network; Prattsville (AR); Presencial; USD 30 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Retirement contributions

Paid leave

Resumo da oferta

Public Safety Dispatch Network in Prattsville, AR seeks dedicated 911 Call Takers to handle emergency and nonemergency calls. You will verify locations, collect callback information, and document data in dispatch systems, ensuring quick and accurate communication with responders.

Candidates should have a high school diploma or equivalent and demonstrate strong listening, typing accuracy, and clear verbal communication.

Qualificações

• High school diploma or recognized equivalent required.
• Strong listening, accurate typing, and clear verbal communication.
• Ability to follow structured procedures and pass assessments.

Responsabilidades

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm the incident location and caller's callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide authorized pre-arrival instructions only within training and certification.
• Use language-access and accessibility resources as needed.

Conhecimentos

Listening

Typing accuracy

Verbal communication

Following procedures

Formação académica

High school diploma or equivalent

Ferramentas

Dispatch software

Descrição da oferta de emprego

Public Safety Dispatch Network in Prattsville, AR seeks dedicated 911 Call Takers to handle emergency and nonemergency calls. You will verify locations, collect callback information, and document data in dispatch systems, ensuring quick and accurate communication with responders.

Candidates should have a high school diploma or equivalent and demonstrate strong listening, typing accuracy, and clear verbal communication.