911 Emergency Communications Specialist

Public Safety Dispatch Network; Ho‘olehua (HI); Sur place; USD 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Résumé du poste

Public Safety Dispatch Network in Hawaii is seeking a 911 Call Taker to respond to emergency and nonemergency calls, verify location and caller details, and document information for dispatch and response teams. Training will cover call-taking procedures and pre-arrival instructions.

Applicants should have a high school diploma or equivalent, with customer service or call-center experience helpful. The role may require flexible shifts and adherence to security and privacy policies.

Qualifications

• Requires a high school diploma or recognized equivalent.
• Customer service or call-center experience may be helpful.
• Ability to follow structured procedures and complete assessments.

Responsabilités

• Answer incoming emergency and nonemergency calls
• Confirm location and caller information
• Enter details into dispatch software
• Forward information to the appropriate dispatch function
• Provide pre-arrival instructions within training

Description du poste

Public Safety Dispatch Network in Hawaii is seeking a 911 Call Taker to respond to emergency and nonemergency calls, verify location and caller details, and document information for dispatch and response teams. Training will cover call-taking procedures and pre-arrival instructions.

Applicants should have a high school diploma or equivalent, with customer service or call-center experience helpful. The role may require flexible shifts and adherence to security and privacy policies.